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Opened
11am - 05.07.2022
Closes
12pm - 19.09.2022
Contact
Mark Sinfield -

Exeter College (part of the University of Oxford) seeks to appoint an IT Support Officer who will be responsible for supporting the IT Department in its operation and maintenance of the college systems, and in the provision of IT and AV support to members and staff.

This is a fantastic opportunity to develop your career in a prestigious organisation, and to be responsible for providing support across a broad range of technologies and systems. You will be working in a small and professional team who have a wide remit, and who are committed to constantly developing the IT strategy, provision and service within the College.

We’re looking for a proactive team player, who will be the first point of contact for user queries and who will provide a strongly customer-focused helpdesk service to all users of the College. Within the role, you will have primary responsibility for resolving first-line requests, as well as supporting the wider team across a wide range of technical administration and support activities. You will also ensure that appropriate inventories and documentation are maintained, and where needed, will provide in-person training to members of staff.

To be successful, you will ideally have some experience in configuring and supporting Microsoft and Apple systems and applications, as well some experience of administering user accounts, Microsoft Active Directory, Ethernet networks, and/ or servers and backup systems. You will also be confident and diplomatic, with outstanding communication and interpersonal skills and the ability to think laterally and creatively.

Salary will be on Grade 5 of the University’s Salary Scale (currently £26,341 – £31,406 per annum), depending on experience, skills and qualifications. The College also offers a generous benefits package, including free lunch whilst on duty, optional membership of pension and health-care schemes, and season-ticket travel loans. We are also committed to supporting the personal development of our employees.

For more information, including details of how to apply, please download a copy of the Further Particulars.

Application Cover Form

Recruitment Monitoring Form

There is no closing date for this vacancy: applications will be considered as they are received, and candidates will be invited to attend an interview as appropriate. An appointment will be made as soon as a suitable candidate(s) is found. We therefore encourage you to submit your application as soon as possible, to avoid disappointment.

Exeter College is an equal opportunity employer and values diversity