Frequently Asked Questions


If your query isn’t answered below please visit the Students’ web page or contact the College Office.

Question
I have broken or lost my University Card (Bod Card). How do I get a replacement?
Answer
To replace a broken card, please visit the College Office, or email us. We will order a new card, and let you know when it is ready for collection. There is no fee to replace a broken card, but you will need to bring your old card in when you come to collect the new one. If you have lost your card, then you will need to order a new one (and pay a fee) through this link. The new card will be delivered to the College Office, and we will then email you to let you know that it has arrived.
Question
How do I get a transcript?
Answer
Students who matriculated in or after Michaelmas Term 2007 receive official transcripts from the University. One copy will be sent automatically to your home address upon completion of your degree, and additional copies can be purchased from the University online shop through this link. If you require a transcript but have not yet completed your course, you can request copies of your on-course transcript through the same link. Students who matriculated prior to Michaelmas Term 2007 should request an unofficial transcript by emailing the College Office. We can provide a letter stating your attendance dates, course title, degree classification and unofficial marks for preliminary and final exams (if we have received this information from your department).
Question
How do I get a degree certificate?
Answer
To get a degree certificate, you need to attend a graduation ceremony in person or graduate in absentia. The certificate will then be presented to you in College, or posted to you afterwards. To request replacement certificates, where the original is either lost, stolen or damaged, please use this link. If you have not yet attended a graduation ceremony and require proof that you have completed your degree, please use the link above to obtain a degree confirmation letter.
Question
How do I prove that I am a student?
Answer
You can print an Enrolment Certificate from Student Self Service, and have it stamped by a member of staff in the College Office. If you have more specific requirements, we can provide a letter stating your course, attendance dates and any other particular information necessary. Please email the College Office with details of what is needed.
Question
How do I show that I am exempt from Council Tax?
Answer
Print an Enrolment Certificate from Student Self Service and take it to the College Office to be stamped.
Question
How do I open a bank account?
Answer
Print an Enrolment Certificate from Student Self Service, take it to the College Office to be stamped and then take it to the bank. If the bank requires additional proof of your student status please email the College Office and we can provide a suitable letter.
Question
How do I get a visa letter?
Answer
Please email the College Office to request a visa letter, and state any particular information that should be included.
Question
How do I apply for Vacation Residence?
Answer
Junior Members who need to be in Oxford for longer than the standard rent period for their room can apply for Vacation Residence. Application forms for this are circulated by email in advance of each vacation. If you require financial assistance to help cover the additional rent owed during Vacation Residence, it is also possible to apply for a Vacation Residence Grant. Please see the information about eligibility and how to apply here.
Question
How do I apply for a Travel Grant?
Answer
Information on travel grant availability and details on how to apply can be found here.
Question
How do I apply for a Travel Grant in order to attend an academic conference?
Answer
These costs would not be covered by a Travel Grant, but you can instead apply for a College Academic Grant here.
Question
What help is available if I fall into financial difficulty?
Answer
Please see the information about University Hardship Funding here and College Financial Assistance Funding here. Graduate students in the final stages of their DPhil may also apply to the Vice-Chancellors’ Fund – see information here.
Question
How do I apply for suspension of status?
Answer
Undergraduates should talk to their College tutors, who will advise them on the best course of action. Graduates need to fill in a Graduate Studies Office (GSO) form, available here. You will need to have the form signed by your Supervisor before bringing it to the College Office for approval by the Tutor for Graduates. Remember to submit the form to the College Office two or three days before the deadline, as it may not be possible for it to be signed immediately.
Question
How do I apply for an extension of time?
Answer
Apply in the same way as you would for suspension of status (see above).